Frequently Asked Questions
What is Your Email Response Time?
We aim to answer all Emails within 24 hours (Mon - Fri) and we do check our inbox regularly and answer as many emails as we can. During busy times of the year, we receive a high volume of emails. We’re constantly growing our team and always looking to improve response times.
Which Size Is Right For Me?
Each product page features a sizing guide to help you find the correct clothing size. Consult these sizing guides carefully, as the fit and measurements may differ slightly between different clothing styles.
How Do I Choose The Right Fit?
Our clothing is designed with comfort and everyday wear in mind. Some styles feature a relaxed fit, while others may have a more fitted silhouette. We recommend checking the size chart and product measurements before ordering to find the fit that works best for you.
What Can I Do If I’m Between Two Sizes?
If your measurements fall between two sizes, the best choice usually depends on your preferred fit. Choose the smaller size for a closer fit or the larger size for a more relaxed feel. If you’re still unsure, feel free to contact us for assistance.
What Are The Benefits Of Comfortable Everyday Clothing?
Comfortable clothing offers a variety of benefits, including: greater freedom of movement, soft and breathable materials, an easy everyday fit, better comfort throughout the day, and versatile styling for different occasions. A comfortable fit also makes it easier to move naturally and enjoy your daily activities without feeling restricted.
Is The Clothing Suitable For Everyday Wear?
Yes. Our customers love the soft materials, comfortable fit, and versatile styling of our clothing. Many pieces are designed for everyday activities, casual outings, travel, relaxing at home, or pairing with your favorite wardrobe essentials. Just remember to check the product details for specific fabric and care information.
My Discount Code Doesn't Work, Why?
Please make sure Capital letters will be correctly applied when required and be aware that discount codes are not cumulative. If a discount code still doesn't work it means it has expired. For further questions contact us at service@aliblin.com
How Long Does The Shipping Take?
The delivery time is based on the shipping option that you have chosen. Once the order has shipped, we will email your tracking number and tracking website. We are not responsible for delays caused by the customs department in your country.
Is An Exchange Possible If The Clothing Doesn't Fit Me?
Yes, if you find your new clothing doesn’t fit, you can start an exchange by emailing service@aliblin.com, and we’ll get back to you promptly to process an exchange.
Is The Return Free Of Charge?
We do not offer free returns at this time.